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At Country Bank, we are committed to protecting the information you provide to us. The information we receive is used to provide our customers with superior service and convenient access to the right products and services. We recognize that our customers have high expectations regarding the use of their information. Therefore, we at Country Bank are committed to the following set of principles:
- We share information regarding customers within our bank only in accordance with strict internal security standards and confidentiality policies and with applicable law.
- We hold our employees fully accountable for adhering to those standards, policies, and laws.
- We do not share information about our customers with other companies except in order to conduct our business, comply with applicable law, protect against fraud or make available special offers of products and services that we feel may be of interest to our customers. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law.
- We have established high standards for protecting information regarding our customers from unauthorized alteration or destruction. We investigate customer inquiries regarding information received from Country Bank (or from a credit bureau reflecting information provided by Country Bank) that the customer believes to be inaccurate or to be incorrect. Customers should notify us if they receive information regarding their Country Bank relationship that they believe to be inaccurate.
When is Personal Information collected online?
Applications: When you apply for either a deposit account or a loan, or when you enroll in NetTeller, you will be asked for Personal Information in order to process your application. This information may be retained by the bank and its business partners who help provide you with the requested product or service.
Netteller: When you bank online with Country Bank, Country Bank and our business partner who helps us deliver these services to you will have access to your business information. This information is retained on either Country Bank's or our partners systems in order to provide you with the services you have requested.
E-Mail: When you send us an e-mail, we will retain the content of your email, your e-mail address, and our response in order to handle any follow-up questions that you may have. We may occasionally contact you by e-mail if we believe a particular Country Bank account or service may be of interest to you.
Promotions and Surveys: From time to time we may conduct surveys and promotions for the purpose of website and product development. This information will be used for internal marketing purposes.
Do you sell Personal Information transmitted online to people outside of Country Bank?
Country Bank will not sell Personal Information to a third party for the purpose of solicitation or provide Personal Information to a third party for its own, independent use. We may, however, share Personal Information with our business partners in order to deliver products and services which you have requested and in order to communicate with you about Country Bank, its products and its services.
Can I be taken off any solicitation lists?
Sometimes we send our customers information about products and services that we believe will be interesting to them. If you do not wish to receive this information, please call us at (212)818-9090.
Can I check my Personal Information to see if it is correct?
If you have any reason to believe that your Personal Information retained at Country Bank is incorrect, please call us at (212)818-9090. We will investigate the problem and, if appropriate, update the banks records. As we move forward in developing new products and services in an era of vast technological change, we will continue to maintain our dedication to assuring that customer information is properly used and appropriately safeguarded.
Country Bank reserves the right to modify these Privacy Practices at any time without prior notice and apply such changes to information collected before or after the change. A revised Privacy Practices statement will be posted on our website if such modifications occur. We urge you to periodically review our Privacy Practices to make sure you understand how your personal information may be used.
If you have any questions that were not answered by this section, please send us an email at info@countrybnk.com
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